NO GUESTS ALLOWED

For all studio appointments—whether it's a trial, makeup lesson, or special event application—no guests are allowed to attend. The only exception to this policy is if the client is a minor, and the parent or guardian is accompanying them.

 

CONTRACTS & DEPOSITS

All bookings require a signed contract and a 50% non-refundable deposit. Your appointment is only confirmed once both the contract and deposit have been received. Please note that deposits are 100% non-refundable and non-transferable and cannot be applied to future bookings.

 

APPOINTMENT BOOKINGS

I do not accept "walk-in" appointments. If you wish to book a service, please make sure to schedule it at least 48 hours in advance.

 

CANCELLATION & RESCHEDULING

If you cancel your appointment less than 24 hours before the scheduled time, you will be required to pay the full amount for any future appointments at the time of booking. This amount will not be refunded if you cancel. If you need to cancel or reschedule your makeup appointment, please let me know at least 48-hours in advance.

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BRIDAL & WEDDING SERVICES
For bridal or wedding services, cancellations must be made at least 90 days BEFORE your wedding day. If the cancellation occurs less than 90 days before your wedding, the bride will be responsible for paying the remaining balance of the services booked. If you need to reschedule your wedding date, there is no guarantee that Katie will be available since wedding dates get booked years in advance. 

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BRIDAL TRIALS

All bridal trials are held exclusively at Katie’s private studio in Annapolis, Maryland. Due to the number of trial appointments scheduled back-to-back, and the fact that Katie’s brides travel from all over the country—and even internationally—it would be impossible to accommodate traveling to each client for their trial.

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Hosting trials in her studio ensures a consistent, professional environment where Katie can provide the highest level of service with all her tools and setup at hand. This dedicated space allows for a relaxed, focused experience tailored to each bride.

 

ALL SERVICES ARE NON-REFUNDABLE

Once a service is completed, no refunds will be issued under any circumstances. If you would like to secure your future date during a trial, please book your appointment before the trial to avoid this issue.

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LATE FEES & CANCELLATIONS

If you are 15 minutes late or more, an additional $50 late fee will be charged. If you arrive later than your scheduled time, your appointment may be canceled at my discretion. If you do not notify me that you will be late or absent, you will be marked as a "No Call No Show" and your deposit will not be refunded. Furthermore, you will no longer be able to book future appointments.

 

ARRIVAL PREPARATION

Please ensure you arrive prepared for your appointment. This includes: Arriving 10 minutes early with a clean, makeup-free face. Wearing a low-cut or strapless top to avoid makeup stains on clothing (I am not liable for any stains). Give yourself ample time to arrive, considering potential traffic, parking, etc.

 

ALLERGY & PRODUCT DISCLOSURE

If you have any allergies (food, animals, etc.) or specific preferences, please disclose them before booking your appointment. I bring my dog to the studio, so if this is an issue, please inform me beforehand. If you fail to disclose any allergies prior to the appointment, I will not be able to service you, as I will not have time to check ingredients or conduct a patch test.

 

PERSONAL MAKEUP PRODUCTS

I do not use personal makeup products unless you inform me before booking your appointment. Note: This does not apply to Self-Makeup Lessons.

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PHOTO & VIDEO POLICY

Documenting makeup work is a vital part of our business. Katie takes great pride in her artistry and the work she creates for each client. Building a professional portfolio is essential for makeup artists to showcase their skills and continue growing their business. In the beauty industry, a strong portfolio is not just important — it’s essential. It allows Katie to showcase her skills, inspire future clients, and continue growing her artistry and brand.

 

Because of this, all clients must agree to have photos and/or short videos taken before and after makeup services for promotional use on Katie’s social media platforms, website, and other marketing materials. These images and clips may be used for promotional purposes, including (but not limited to) social media platforms (such as Instagram, TikTok, and Facebook), website galleries, advertising materials, and professional portfolios.

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Please know that every effort will be made to present you in the best light possible, and photos/videos will always be tasteful, respectful, and representative of Katie’s high standard of artistry. Katie will send the photos to the client after the appointment for them to keep.By booking an appointment, you are granting permission for Katie to capture and use these images for promotional purposes.

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If a client refuses to allow photos or videos to be taken or used, Katie reserves the right to decline the booking or cancel the appointment without a refund. This policy helps maintain the integrity of her brand and ensures that she can continue to share her work with pride.By scheduling your appointment, you are agreeing to this policy.

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FILMING & CONTENT CREATION 

Katie frequently documents the full wedding day experience from a makeup artist’s perspective — this may include behind-the-scenes footage such as loading and unloading equipment, setup, makeup services, client interactions, cleanup, and breakdown. These clips are often used to create “Day in the Life of a Bridal MUA” content for social media and portfolio purposes.

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By booking with Katie, all clients acknowledge and provide consent to be filmed in a respectful and professional manner. Filming will never interfere with services or your wedding timeline, and any content shared will always maintain the privacy and dignity of everyone involved.

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If you have specific concerns or would prefer not to appear in any footage, please notify Katie in advance of your appointment. However, please note that Katie reserves the right to decline a booking if the client does not consent to being photographed or filmed, as content creation is an integral part of her brand and business.

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USE OF PROFESSIONAL PRODUCTS

Katie is committed to maintaining the highest standards of hygiene, safety, and professionalism. For this reason, only clients who have booked services and completed an intake form will have access to Katie’s professional makeup products and materials.

If a member of the bridal party (or any guest) who has not booked makeup services asks to borrow, use, or apply any of Katie’s products or tools, Katie will respectfully decline.

 

Intake forms are required to ensure client safety by disclosing allergies, sensitivities, and other important health information. Allowing someone who has not completed this form to use professional products could risk serious allergic reactions or other issues, and Katie cannot compromise the health and safety of her clients or her kit.

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Katie’s products, tools, and expertise are reserved exclusively for paying clients who have gone through the proper booking and intake process. Thank you for understanding and respecting these safety measures.